Madison County Health Care System (MCHCS) proudly announces its recognition as one of the Top 20 Critical Access Hospitals (CAHs) in patient satisfaction for the second consecutive year. This prestigious accolade was bestowed upon MCHCS by the Chartis Center for Rural Health and the National Rural Health Association (NRHA), reaffirming the institution’s commitment to excellence in rural healthcare.
The selection of the Top 20 CAHs is based on the comprehensive evaluation of various performance indices, including inpatient and outpatient market share, quality of care, outcomes, patient perspective, cost-effectiveness, and financial stability. From the Chartis Rural Hospital Performance INDEX and its eight indices of performance, Madison County Health Care System has emerged as a beacon of exemplary healthcare delivery.
Marcia Hendricks, CEO of Madison County Health Care System, expressed her gratitude and enthusiasm regarding this recognition: “At Madison County Health Care System, our dedication to providing exceptional care to our community is unwavering. Being recognized as one of the Top 20 Critical Access Hospitals in patient satisfaction for the second year in a row is a testament to the hard work and commitment of our staff, physicians, and leadership team. We are honored to receive this prestigious acknowledgment and remain steadfast in our mission to prioritize the well-being and satisfaction of our patients.”
The NRHA, in collaboration with the Chartis Center for Rural Health, emphasizes the importance of recognizing rural hospitals’ achievements. Brock Slabach, NRHA Chief Operations Officer, commented on the significance of this recognition: “NRHA is committed to ensuring our members have the best information to manage their hospitals. We’re pleased to recognize the accomplishments of these rural hospitals.”
Madison County Health Care System extends its gratitude to the Chartis Center for Rural Health, the NRHA, and all stakeholders for their support and recognition. This achievement further motivates MCHCS to continue its pursuit of excellence and innovation in rural healthcare delivery.